Shipping Policy
Thank you for shopping at UnCommon Lamps. We value your business and are committed to delivering our high-quality lamps to you in a timely manner. Below is our shipping policy, which details the processing and delivery times for your orders.
Last Updated: 12/22/2023
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Order Processing Time
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All orders are subject to a processing time of 5-7 business days before they are shipped. During this period, your order will be confirmed, prepared, and packed.
Domestic Shipping (Within the United States)
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Once processed, orders shipped within the United States are expected to arrive within 7-10 business days. The shipping time begins once the order has been processed and handed over to the carrier.
International Shipping
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For international orders, the expected shipping time is 10-21 business days following the processing period. Please note that this timeframe does not account for any potential delays in transit or customs, which are beyond our control.
Shipping Costs
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Shipping costs vary depending on the destination and the size and weight of your order. The total shipping cost will be calculated and displayed at checkout.
Customs, Duties, and Taxes
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For international orders, UnCommon Lamps is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Tracking Your Order
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Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s). You can use this number to track your order through the carrier's website.
Potential Shipping Delays
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While we strive to meet these shipping estimates, we cannot guarantee them. Shipping times may be affected by factors beyond our control, such as delays in the postal service, customs, or other unforeseen circumstances.
Damaged or Lost Orders
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UnCommon Lamps is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.
Contact Us
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If you have any questions about your order or our shipping policy, please contact us at:
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Email Address: info@uncommonlamps.com
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We appreciate your understanding and patience as we work to deliver your order as quickly and safely as possible. Thank you for choosing UnCommon lamps.